Bello Terms and Conditions

Welcome to Bello Casino. These Terms and Conditions govern your use of casinobello.com and all services we provide. By registering an account, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree, you must not use our services. We recommend reading this page in full before you deposit or play, including alongside any search for casino bello review or casino bello online information elsewhere.

Who We Are

At Bello, we are operated by Hazy Ltd, registration number 16169, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, with our Cyprus subsidiary Plickon Limited, registration number HE455843, Vasili Michailidi 9, 3026 Limassol. Our brand is also published by Hollycorn N.V., registration number 144359, Scharlooweg 39, Willemstad, Curacao. We hold licence ALSI-152406050-FI4 issued by the Anjouan Gaming Authority, Union of Comoros, valid from 30 June 2024 to 29 June 2027, held by Hazy Ltd, type B2C. This licence also covers avocasino.com, loonabet.com, aerobet.com, golobet.com and casino-bello.com. We are also published under Curacao Gaming Control Board licence OGL/2023/176/0095, held by Hollycorn N.V. Here at Bello Casino, we were established in 2023 and launched our platform in January 2024.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register with us. Our services are intended for players in Australia, Canada, New Zealand, Germany, Austria, Norway, Italy, France, Brazil, Ireland and South Africa, subject to local laws. We do not accept players from a long list of restricted countries, which includes the United States, United Kingdom, France, Spain, Sweden, Belgium and many others detailed in our full restricted countries list. Our welcome offer is additionally unavailable to players in Ontario, Canada.

You must provide accurate, current and complete registration information
You may only register and hold one account with us
We require identity verification before processing your first withdrawal
Third-party deposits are strictly prohibited, and where detected, we will forfeit any winnings and return the deposit to its rightful owner

Verification and KYC Requirements

Our Know Your Customer process requires documentation before your first withdrawal. We will ask for card photographs showing the front and back with the first 6 and last 4 digits visible, a bank statement, a copy of your personal identification document, proof of address and proof of ownership for any payment method used. We may also carry out phone verification, face verification or other checks. Further requirements may apply depending on your chosen payment channel. If you search for casino bello login or bello casino login support, our live chat and KYC team can guide you through this process.

Bonuses and Promotions

Our Bello welcome package offers up to 600% plus 450 free spins across your first four deposits, with a minimum qualifying deposit of EUR 20 or the local equivalent. Wagering requirements are 35x the deposit plus bonus amount, and 40x to release free spin winnings. Free spins are credited automatically to your account. We cap the maximum bet while wagering at EUR 5 or the local equivalent, and bonus funds expire 10 days after activation if unused. The maximum win is EUR 100 from free spins and 5x the bonus amount for percentage bonuses. Live casino games cannot be played while a bonus is active. Our VIP Welcome Pack offers 200% up to EUR 2,000 with code BELLOHR, requiring a minimum deposit of EUR 500 or equivalent, with 40x wagering on slots and 800x on other games, valid for 5 days. We also run recurring promotions including Monday Hot Reload, Tuesday Limited Bonus, Saturday Hot Spins and Sunday Sale Bonus. Please note that we do not currently operate a casino bello no deposit bonus or any casino bello no deposit bonus code offer; all promotions require a qualifying deposit.

Deposits and Withdrawals

We offer a wide range of payment methods including Visa, Mastercard, Interac, Bitcoin, Tether, USD Coin, Dogecoin, Ethereum and BNB Chain, all processed free of charge. Our minimum deposit to claim a bonus is EUR 20 or the local equivalent. Each deposit must be wagered at least three times before you can request a withdrawal. We maintain a withdrawal limit of EUR 500 per 24 hours and EUR 15,000 per month, or the account currency equivalent, unless we have agreed otherwise. Amounts above the monthly cap will be paid in instalments. We only permit one pending withdrawal per payment method at a time, and withdrawals are returned only to the payment details used for your deposit. Bonus funds and funds tied up in an aborted game cannot be withdrawn.

Processing Times

We process all withdrawal requests within 3 banking days, though this may take longer depending on payment channels, additional checks or public holidays. Refunds are processed within 14 business days of our decision and must be requested within 7 days of your deposit, or within 30 days if a minor or unauthorised person is claimed to have accessed the account. If you do not provide requested identification within 5 days, we will not issue the refund and will close the account.

Our Games and Providers

At Bello Casino, we feature 4,145 games across 26 studios, including KA Gaming, Yggdrasil, BGaming, Evoplay, Evolution and Endorphina. Our lobby includes Pokies, Table Games, Crash-Games, Jackpot titles with Major, Grand and Prime Network tiers, and Live Casino sections covering Roulette, Blackjack, Baccarat and Poker. We do not offer a sportsbook or esports betting. Our platform runs on desktop browser and mobile web through responsive HTML5, with no downloadable app required, though you can save Bello Casino as a home-screen shortcut.

Responsible Use and Prohibited Activity

We require that you use our services responsibly and in accordance with the law. VPN and proxy connections are not permitted on our platform, and we reserve the right to suspend or close accounts found using such tools. We at Bello also reserve the right to request additional verification at any time, and failure to comply may result in delayed withdrawals or account restrictions.

We do not permit fraudulent, abusive or bonus-abusive behaviour
We reserve the right to void winnings obtained through breach of these terms
We may suspend accounts pending investigation of suspicious activity
We require that you keep your account credentials confidential

Customer Support

Our support team is available 24/7 through live chat, starting with a chatbot and escalating to a human agent on request. You can also reach us by email at [email protected], or for payment and KYC matters at [email protected]. We provide support in English and German, along with an on-site FAQ, contact form and social media channels on X and Instagram.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of Bello Casino after changes are published constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly before relying on information you may have found through a bello casino review or similar third-party source.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction under the Anjouan Gaming Authority. Any disputes arising from your use of our services will be handled in accordance with our licence conditions and applicable consumer protection law in your jurisdiction where mandatory.